How To Delete BB&T Account | Deactivate Account

How To Delete BB&T Account.

Do you really intend to delete/cancel/deactivate your BB&T Account? Would you welcome our assistance on how to do that?

If your answer to the above questions is yes, then, we are here to serve you better. Our lasting solution is just all you need for such a problem.

As a matter of fact, there are various reasons why one would desire to delete his online account. The major reason among all is email spamming from the company providing the service.

Meanwhile, Branch Banking and Trust Company is now Truist Bank. So Truist Financial Corporation is an American bank holding company headquartered in Charlotte, North Carolina. The company was formed in December 2019 as the result of the merger of BB&T and SunTrust Banks. Their mission has been to help their clients achieve economic success and financial security. Building on a tradition of excellence in community banking, they offer their clients a complete range of financial services including banking, lending, insurance, trust, and wealth management solutions.

How To Delete BB&T Account

There are four ways you can close your account in BB&T Bank.

  • Via their official Website
  • Through Email (This method is not always acceptable)
  • By visiting any of the BB&T official benches nearest to your location. (This is the most acceptable means of closing your account).
    • NOTE: If you visit any of their benches for the purpose of closing your account, you will be required to present to them, any of your valid identification card, such as;
      • Drivers Licence,or
      • Any other valid Government ID.
  • And finally, by login into your online banking account and making an electronic request.

But before proceeding to close your account, make sure there is zero balance in your account.

Data (Account) Deletion Request

You may submit a verifiable request for them to delete any personal information they have collected about you. Please note that this is subject to certain exceptions.

Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.

However, if they are not able to verify your identity, they will turn down your request to delete it. They may also turn down your deletion request if retaining the information is necessary for them or their service provider(s)…

So you can submit your request to them at 800-786-8787 (SunTrust); or 888-294-2265 (BB&T); or at
Here is a SAMPLE on how to write such an email.

Alternatively, contact them on phone and request further clarifications. They will be happy to assist you. Thanks!

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