How To Delete Carbonite Account | Deactivate Account

How To Delete Carbonite Account.

Are you fed up using your Carbonite account, and as such you wish to cancel (close) or even deactivate your account?

If the above is the case then don’t bother because here is the right place where you can learn how to cancel (close) or even deactivate your account.

There are various reasons why you may wish to delete your Carbonite account among all of them is email spamming by the company.

Meanwhile, Carbonite is an online cloud-based service that lets its users store or take automatic backup your important documents like files, photos, email and setting so you can restore anytime at a monthly subscription. The website lets its user create or edit account information, install software on your system, take backup of your document and files automatically, and restore the backup using wizard.

How To Delete Carbonite Account

Users of this account, have two methods of deleting their account, namely:

  • Delete account by email
  • And delete your account through their Website.

How To Cancel Your Account By Email

Note, you can delete your account by sending an email to the company, requesting them to delete your account from their database.

Therefore, follow these steps below:

Step 1. Open your email account that is registered with the application or website.
Step 2. Now compose an email and enter the email address customersupport@carbonite.com
Step 3.
On Subject Type “REQUEST TO DELETE MY ACCOUNT”.
Step 4.
Now write an email requesting them to delete your account from their database, and to wipe all your information with them, if any.

Here is a SAMPLE on how to write such an email.

Cancel your Account through their Website

Follow these steps below:

Step 1. Go to the following URL “https://support.carbonite.com/contact-us”.
Step 2. Immediately, you will be taken to the CONTACT US page.
Step 3. Then, click on “EMAIL ASSISTANT”.
Step 4. Enter your First Name and Last Name.
Step 5. Enter your EMAIL ADDRESS that is linked to the account you want to delete.
Step 6. On the PRODUCT section, select the purpose you are using their service for.
Step 7. On the TOPIC section, select BILLING AND ACCOUNT.
Step 8.
In the QUESTION box, write “REQUEST TO DELETE MY ACCOUNT” and also your honest reason for deleting your account.
Step 9. Finally, click on SUBMIT CASE to send your account deletion request.

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