How To Delete DHGate Account | Deactivate Account

How To Delete DHGate Account.

Are you fed up using your DHGate account, and as such you wish to cancel (close) or even deactivate your account?

If the above is the case then don’t bother because here is the right place where you can learn how to cancel (close) or even deactivate your account.

There are various reasons why you may wish to delete your DHGate account among all of them is email spamming by the company.

Meanwhile, DHGate is an online business to business eCommerce website that lets its users purchase bulk items at a cheap price. The website lets its users create or edit their account information, purchase bulk or single order at cheap price, make payment to products using the website.

How To Delete DHGate Account

Users of this account, have two methods of deleting their account, namely:

  • Delete account by email
  • And delete your account through their Website.

How To Cancel Your Account By Email

Note, you can delete your account by sending an email to the company, requesting them to delete your account from their database.

Therefore, follow these steps below:

Step 1. Open your email account that is registered with the application or website.
Step 2. Now compose an email and enter the email address support@dhgate.com
Step 3.
On Subject Type “REQUEST TO DELETE MY ACCOUNT”.
Step 4.
Now write an email requesting them to delete your account from their database, and to wipe all your information with them, if any.

Here is a SAMPLE on how to write such an email.

Cancel your Account through their Website

Follow these steps below:

Step 1. Log in to your DHgate.com account on any browser of your choice.
Step 2. Click on Help > Customer service in the right top corner
Step 3. Now, select one of the contact methods.
Step 4. Select Registration and account issues > Managing my DHgate > Message DHgate
Step 5. Now, write a message, requesting the company to delete your account.
Step 6. Submit your request.

After 24 hour or there about, your a going to receive a message that your account have been permanently deleted

Alternatively, Cancel Your DHGate Account via Online Chat

Follow these steps below:

Step 1. Go to the following URL “http://www.dhgate.com/contact/contactUs.do”.
Step 2. Immediately, you will be taken to the CONTACT US page.
Step 3. Click on ONLINE CHAT.
Step 4.
Now sign in to your account.
Step 5. Immediately, you will be transferred to an online service agent who will address your issue.

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