How To Delete Smile Account | Deactivate Account

How To Delete Smile Account.

Do you really intend to delete/cancel/deactivate your Smile Account? Would you welcome our assistance on how to do that?

If your answer to the above questions is yes, then, we are here to serve you better. Our lasting solution is just all you need for such a problem.

As a matter of fact, there are various reasons why one would desire to delete his online account. The major reason among all is email spamming from the company providing the service.

Meanwhile, to unsubscribe from Smile: Locate an email sent from Smile and open the email. Now scroll to the bottom of the email and click the unsubscribe button. That’s it. You will not receive any emails from them Again.

How To Delete Smile Account

Follow these steps below to cancel your subscriptions/paid memberships:

Step 1.Disable your rewards programs
It is best to disable Smile on your site before canceling your plan and uninstalling the application. If you are only downgrading your subscription and intend to continue using Smile on the free or a lower paid plan you can skip to the next step.
To disable your program log in to Smile ( app.smile.io) and click on the Program link in the Navigation pane.
For each of the programs of your program that are enabled, go in and Disable the program (here’s how: Enable & disable your rewards program)

Step 2. Downgrade or cancel your Smile subscription..
If you would like to cancel your Smile subscription, log into your Smile Admin and click on Settings > Billing.
Click on the Downgrade button at the bottom of the Billing page.


📋 Note: If you are on the Pro or Enterprise plan please contact help@smile.io to perform this step.

You will be presented with a confirmation page to ensure this is something you want to do. Select Downgrade to complete this step.

Step 3: Uninstalling the app

Uninstalling apps will be different in each of the platforms supported by Smile.

📋 Note: if you are on a paid plan, do not continue with this step unless you have already performed steps 1 and 2 above.

Please for more on how to manage your account, or even cancel your active subscriptions please visit their official help/support website via the following URL “https://help.smile.io/en/articles/4036184-cancel-your-smile-account#how-to-cancel-your-smile-account

Data (Account) Deletion Request

You may submit a verifiable request for them to delete any personal information they have collected about you. Please note that this is subject to certain exceptions.

Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.

However, if they are not able to verify your identity, they will deny your request to delete it. They may also deny your deletion request if retaining the information is necessary for them or their service provider(s)…

Follow these steps below to permanently delete your account from their database:

Step 1. Log into your Email Account that is linked to the account you want to delete.
Step 2. Compose an email requesting account deletion, with your honest reason.
NOTE: You must state your account information on the body of your message.
Step 3. Now, in the Subject section type “REQUEST TO DELETE MY ACCOUNT”
Step 4. And finally, send the email to help@smile.io.

Here is a SAMPLE on how to write such an email.

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