How to Delete Youku Account | Deactivate Account

How to Delete Youku Account.

Do you really intend to delete/cancel/deactivate your Youku Account? Would you welcome our assistance on how to do that?

If your answer to the above questions is yes, then, we are here to serve you better. Our lasting solution is just all you need for such a problem.

As a matter of fact, there are various reasons why one would desire to delete his online account. The major reason among all is email spamming from the company providing the service.

Meanwhile, Youku Tudou Inc., (formerly Youku Inc.) doing business as Youku is a video hosting service based in Beijing, China. It operates as a subsidiary of Alibaba Group. So Youku’s domination in the Chinese market has been toppled by its competitor Baidu’s iQiyi. The platform now has streaming services for shows and films that can be distinguished from YouTube. Youku android app supports android phone and Pad. So users can stream and download their favorite video (except videos for VIP only) and watch it anytime, anywhere with up to 2.0x speed on your android devices.

How to Delete Youku Account

You have the right to access your personal information, except for exceptions provided by laws and regulations. You can access your personal information and even delete your account/data by yourself in the following ways:

Account information– If you want to access or edit the basic personal information and payment information in your account, change your password, add security information or close your account, etc.

You can also log in to your account and perform such operations through “Account Management” Operation;

For example, you can log in to “My Account” on the PC or APP to query, modify your personal information, privacy settings, security settings, and modify your personal registration information.

Data (Account) Deletion Request

You may submit a verifiable request for them to delete any personal information they have collected about you. Please note that this is subject to certain exceptions.

Once they receive and confirm your verifiable request, they will delete your personal information from their records, unless an exception applies.

However, if they are not able to verify your identity, they will turn down your request to delete it. They may also turn down your deletion request if retaining the information is necessary for them or their service provider(s)…

Follow these steps below:

Step 1. Log into your Email Account that is linked to the account you want to delete.
Step 2. Compose an email requesting account deletion, with your honest reason.
NOTE: You must state your account information on the body of your message.
Step 3. Now, in the Subject section type “REQUEST TO DELETE MY ACCOUNT”
Step 4. And finally, send the email to HZGY@SERVICE.ALIBABA.COM.

Here is a SAMPLE on how to write such an email.
See also their alternative email address “”

Switchboard telephone: (010)58851881
Fax: (010)56972838
Address: Building 4, District 4, Wangjing East Park, Chaoyang District, Beijing
Postal Code: 100102

NOTE: When you delete your information from thei service, they may not delete the corresponding information from the backup system immediately, but they will delete the information when the backup is updated.

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